সর্বনিম্ন অর্ডার পরিমাণ (MOQ) কত?

For standard OEM products (your logo on our existing models), the MOQ is 50 units. For ODM custom products with hardware changes, MOQ starts at 200 units. Prototype samples can be ordered as 1–3 units for evaluation.

আপনার পণ্যগুলিতে কী কী সার্টিফিকেশন রয়েছে?

We hold 30+ international certifications including CE, FCC, RoHS, CCC, Google EDLA (Full GMS), KC, UKCA, INMETRO, EAC, and more. We handle all certification paperwork and can assist with additional market-specific certifications you may need.

OEM উৎপাদনে কত সময় লাগে?

Typical lead times: Sample production 7–15 days, OEM order production 25–35 days, ODM custom project 60–90 days. We provide real-time production tracking through your dedicated account manager.

আমি কি সফটওয়্যার/OS কাস্টমাইজ করতে পারি?

Yes. We offer full DaisyOS customization: custom launcher UI, pre-installed app packages, custom boot animation and screensavers, MDM integration, private cloud configuration, and white-label app store. Our software team handles the integration end-to-end.

পেমেন্ট শর্তাবলী কী?

Standard terms: 30% T/T deposit upon order confirmation, 70% balance before shipment. For established partners with good history, we offer Net 30 or L/C payment. We accept T/T, L/C, and major trade finance platforms.

আপনারা কি বিক্রয়-পরবর্তী সহায়তা এবং ওয়ারেন্টি প্রদান করেন?

All products come with a 3-year limited warranty. We provide: dedicated after-sales engineer, spare parts supply, remote diagnosis via DaisyOS, and on-site service coordination through our global partner network.

আপনারা কি ফ্যাক্টরি অডিট/পরিদর্শনের ব্যবস্থা করতে পারেন?

Yes. We welcome factory audits and can arrange factory tours (in-person in Dongguan or virtual video tour). We support third-party inspections by SGS, Bureau Veritas, TÜV, and other accredited agencies. Our ISO 9001 certification documentation is available upon request.